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loyalty management

loyalty management

loyalty management
loyalty management

Are you passionate about working in a diverse and multi-cultural environment?

With an agile and always growing mentality, Gourmet has the perfect role for you.  


  1. Responsible for the development, implementation and managing a loyalty program.
  2. Monitors and follows up on the application of operating systems including policy and procedures, operating structure and information flow.
  3. Ultimately responsible for customer acquisition, engagement and retention strategies for the program and overall sales contribution of the Loyalty program as part of the overall business.
  4. Responsible for the success measures and program KPI’s including redemptions and program enrollment.
  5. Manage closely reports on program performance.
  6. Manage the relationship and enhance the program partner list and seasonal offerings.

gourmet egypt

Skills Required:
  • Bachelor degree in marketing, business, Economics or any similar related field.
  • 5 to 7 years of experience in a similar field.
  • Experience partnering with sales, customer support, and Marketing teams as a customer expert and advocate, driving innovative customer loyalty program.
  • A proven, successful track record of increasing renewal/retention rates, customer delight, and spend.
  • Good understanding of and track record for the successful delivery of go-to-market activities.
  • Strong analytical and communication skills.

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