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customer service jobs

 customer service jobs

customer service jobs
customer service jobs

customer service representative

M&Z is hiring customer support heroes!
Are you hunting for a job that's both exciting and rewarding?
Now you can join " USA Account " as a Customer Service Representative
We are not an outsourcing company, we ARE THE COMPANY IT SELF :)

We are looking for:
- FLUENT English Speakers
- Graduates and Undergraduates ( GAP YEAR )
- Work Location: Cairo/Giza


- Salary : 5,800 + Attractive Performance Bonus 💵
- Comfortable Transportation (Door to door for girls)
-One and half hour as breaks
- Social and Medical Insurance

apply for a job :

اشترك الان لجديد لوظائف  تليجرام :

customer service jobs

customer service representative

The ideal candidate is a passionate communicator and proactively solving issues. You will be responsible for converting customers into passionate evangelists 



  • Execute key activities to meet business demand and customer needs globally such as order processing, preparation, price application, and order documentation
  • Identify and assess customers’ needs to achieve improved satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid, and complete information by using the right methods/tools
  • Handle customer complaints and follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts, and file documents
  • Follow communication procedures, guidelines, and policies
  • Follow up on invoicing and ensure all invoices are done and collected in a timely manner
  • Update CRM when required with relevant details
  • Liaise with operations product availability and with Logistics timely dispatch


  • 3-5 years of Customer Service experience, preferably in the Chemical Industry
  • Bachelor degree
  • Excellent communication skills
  • Ability to plan and prioritize work
  • Accuracy in record keeping
  • IT skills
  • Language skills: Arabic and English, with Turkish language being a plus

apply for a job :

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