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customer service representative
M&Z is hiring customer support heroes!
Are you hunting for a job that's both exciting and rewarding?
Now you can join " USA Account " as a Customer Service Representative
We are not an outsourcing company, we ARE THE COMPANY IT SELF :)
We are looking for:
- FLUENT English Speakers
- Graduates and Undergraduates ( GAP YEAR )
- Work Location: Cairo/Giza
Benefits:
- Salary : 5,800 + Attractive Performance Bonus 💵- Comfortable Transportation (Door to door for girls)
-One and half hour as breaks
- Social and Medical Insurance
apply for a job : https://bit.ly/2MIrk8a
اشترك الان لجديد لوظائف تليجرام : https://t.me/yallanshghlb3d
customer service representative
The ideal candidate is a passionate communicator and proactively solving issues. You will be responsible for converting customers into passionate evangelists
Responsibilities
- Execute key activities to meet business demand and customer needs globally such as order processing, preparation, price application, and order documentation
- Identify and assess customers’ needs to achieve improved satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/tools
- Handle customer complaints and follow up to ensure resolution
- Keep records of customer interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines, and policies
- Follow up on invoicing and ensure all invoices are done and collected in a timely manner
- Update CRM when required with relevant details
- Liaise with operations product availability and with Logistics timely dispatch
Requirements
- 3-5 years of Customer Service experience, preferably in the Chemical Industry
- Bachelor degree
- Excellent communication skills
- Ability to plan and prioritize work
- Accuracy in record keeping
- IT skills
- Language skills: Arabic and English, with Turkish language being a plus
apply for a job : http://bit.ly/39E7wvJ
اشترك الان لجديد لوظائف تليجرام : https://t.me/yallanshghlb3d
شكرا لكم