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QNB - Customer Service Representative

QNB - Customer Service Representative


QNB ALAHLI is one of the leading financial institutions in Egypt 

established in April 1978 and ranked as the second largest private 

bank in Egypt.

QNB - Customer Service Representative
QNB - Customer Service Representative

QNB ALAHLI provides its services for more than 1,193,058 clients 

served by + 6,791 banking professionals with a network of 227 

branches, along with 487 ATMs & +23,942 Point-of-Sale to serve 

clients nationwide. Further, a distinctive Call center operates round 

the clock 7 days a week.


Act as a primary contact point for QNBAA clients/nonclients. 

Answer incoming calls received, respond to inquiries, manage 

complaints, identify significant customer service problems, and 

provide general information.


Bachelor Degree in Marketing, Business Administration or 



  • 2 years of experience in the related field
  • Handling Skills and Customer Oriented Attitude
  • Excellent Interpersonal & selling skills
  • High communication skills, especially verbal
  • Ability to work under pressure & shifts basis
  • Good knowledge of computer and telephony Environment Fluency 
  • in Arabic and English written/spoken

Note: you will be required to attach the following:

1. Resume / CV

2. Passport-size photograph

3. Graduation Certificate

4. Military Service

Closing Date:31-Dec-2021

To Apply :

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