cib jobs 2020
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cib jobs 2020 |
1-telesales agent jobs - cib jobs 2020
TELESALES AGENT - PART TIME (OUTSOURCE)
Description
JOB PURPOSE
To search for new business opportunities in local market to deliver
sales, through making outbound calls/ (visits when needed) to
describe bank’s products, explain the benefits of these products, in
relevance to customer’s needs, and to answer customer’s questions to
increase revenues and meet set targets.
Description
Sales Activities:
1. Present financial products to clients using the authorized
techniques in order to meet customer’s needs and preserve CIB’s
market share.
2. Initiate efficiently and professionally new customer accounts to
increase revenues.
3. Ensure the delivery of all the required documents in a timely
manner to maintain accurate records in alignment with work policies
and procedures.
4. Prepare sales reports to advise Telesales supervisor stating sales
progress in order to support further decision making.
5. Attend regular meetings with Telesales Supervisor to review
weekly/ daily/ monthly sales activities, progress on goals, and status
of prospective customers.
6. Complies with all relevant CBE regulations, banking law, AML
regulations and internal CIB policies and code of conduct in order to
maintain CIB’s sound legal position and mitigate any potential risks.
Day to Day Management
7. Follows day to day operations related to own jobs in the Sales
Channels Department to ensure continuity of work.
Polices, Processes and Procedure
8. Follows all the relevant department policies, processes and
standard operating procedures and instructions so that work is
carried out in a controlled and consistent manner."
Qualifications
Qualifications & Experience:
• Bachelor degree of commerce, business administration or related
fields
• (0-2) years of retail sales experience
Skills:
• Energetic and enthusiastic.
• Good command of English & Arabic languages
• Basic computer skills.
• Basic selling, communication, and negotiation skills.
• Service Oriented"
Primary Location: Egypt-Cairo-MOBTADAYAN
Job: Front Liner
Job: Front Liner
Organisation: RETAIL BANKING
Shift: Evening Job
Job Type: Part-time Outsource
Travel: No
To Apply : https://bit.ly/36ad65R
2- TELLER - cib jobs 2020
Description
Job PURPOSE:
To perform the operational functions related to cash area including
cash/non-cash transactions and provides a superior service level to
all customers.
KEY ACCOUNT ABILITIES
Operational Functions
• Perform all the ATM functions including preparing daily proof
sheet , handling captured cards , filling along with the replenishment
of onsite ATM machines and reports any malfunctions for repairs
and maintenance.
• Introduce alternative channels to customers to reduce traffic in
branches according to bank SOP’s.
• Process all the cash counter transactions accurately in accordance
with the set objectives.
• Manage the branch daily cash needs with Head Teller for better
coordination of cash shipments between the branch and central
vault.
• Investigate thoroughly any differences in balancing and
reconciliation of cash and other security items by following the
standard process of checking / scrutiny / investigation as outlined in
Branch standard operating procedure manual.
• Cross sell products based on customer potential and needs without
affecting their primary work and service standards contributing in the
achievement of the branches KPIs.
• Adhere to the bank standards related to the average waiting &
serving time in addition to the productivity reports.
• Maintain zero cash shortages and excesses at counter to ensure
maximum control on cash balance.
• Maintain accurate checking on all end of day reports and rectifying
of highlighted discrepancies to ensure all controls and procedures are
adhered to.
• Check counterfeit currencies, checks and identities.
Reporting
• Handle customer requests efficiently and raise any problems to the
Head Teller/Operation Supervisor in order to meet customer
satisfaction & to reach customer delight
• Be attentive to any possible frauds and risks and provide customer
feedback to direct supervision.
• Deviations and exceptions reporting in branch monthly exception
report in a timely manner
Policies, Processes and Procedures
• Follows all relevant department policies, processes, standard
operating procedures and instructions so that work is carried out in a
controlled and consistent manner.
• Maintain regular consistent and professional attendance,
punctuality, personal appearance, and adherence to relevant health &
safety procedures
• Adhere to the bank clean desk policy
Day- to-day operations
• Follows the day-to-day operations related to own jobs in the
concerned department to ensure continuity of work
Compliance:
• Complies with all relevant CBE regulations, banking laws, AML
regulations and internal CIB policies and code of conduct in order to
maintain CIB’s sound legal position and mitigate any potential
risks."
Qualifications:
• Bachelor’s degree of commerce, business administration,
accounting or its equivalent.
• (0-2) Years of experience
Skills
• Good command of English and Arabic languages
• Communication Skills
• Problem Solving Skills
• Service Oriented
• Process Oriented
• Adept in using basic software such as office, internet and e-mail
Primary Location: Egypt-Giza-GIZA BRANCH
Work Locations: GIZA BRANCH
Job: Back Office
Organization: RETAIL BANKING
Shift: Day Job
Job Type: Full-time Employee
To Apply : https://bit.ly/2TW1L3G
3-PAYROLL PERSONAL BANKER - cib jobs 2020
Description
Job PURPOSE
To finalize and complete the needed documents and open the payroll
Job PURPOSE
To finalize and complete the needed documents and open the payroll
customers’ accounts in addition to offering and x-selling other
bank’s products in alignment with the bank’s policies and procedures
KEY ACCOUNTABILITIES
Process Implementation
1. Obtain the needed documents from the companies employees and
KEY ACCOUNTABILITIES
Process Implementation
1. Obtain the needed documents from the companies employees and
open the payroll accounts in a timely manner to maintain accurate
records in alignment with work policies and procedures.
2. Present and cross sell the bank’s products (Cards/Loans) to the
2. Present and cross sell the bank’s products (Cards/Loans) to the
new companies’ customers and maximize the penetration of the
current payroll customers
3. Attend regular meetings to review weekly/ daily/ monthly sales
3. Attend regular meetings to review weekly/ daily/ monthly sales
activities, progress on goals, and status of prospective customers.
4. Develops and maintains strong working relationships with
companies and employees to ensure their continued satisfaction with
the products and banking services offered and market new products
and services.
5. Solve problems/complaints from customers and maintain strong
5. Solve problems/complaints from customers and maintain strong
relations with the segment customers.
Policies, Processes and Procedures
6. Follows all relevant department policies, processes, standard
Policies, Processes and Procedures
6. Follows all relevant department policies, processes, standard
operating procedures and instructions so that work is carried out in a
controlled and consistent manner.
Day- to-day operations
7. Follows the day-to-day operations related to own jobs in the
Day- to-day operations
7. Follows the day-to-day operations related to own jobs in the
Payroll Acquisition Channels department to ensure continuity of
work
Compliance
8. Complies with all relevant CBE regulations, banking laws, AML
Compliance
8. Complies with all relevant CBE regulations, banking laws, AML
regulations and internal CIB policies and code of conduct in order to
maintain CIB’s sound legal position and mitigate any potential risks.
Qualifications
Qualifications and experience
• Bachelor’s degree of Commerce, Business Administration,
Qualifications
Qualifications and experience
• Bachelor’s degree of Commerce, Business Administration,
Accounting or its equivalent.
• 0 - 1 years of relevant experience.
Skills and Knowledge
• Good command of English and Arabic languages.
• Basic selling skills.
• Knowledgeable of banking products and services and a good
• 0 - 1 years of relevant experience.
Skills and Knowledge
• Good command of English and Arabic languages.
• Basic selling skills.
• Knowledgeable of banking products and services and a good
motivator for enhanced performance.
• Leadership skills, strong communication skills, strong
• Leadership skills, strong communication skills, strong
interpersonal relations skills, strong marketing and sales capabilities"
Primary Location: Egypt-Cairo-MOBTADAYAN
Job: Front Liner
Organization: RETAIL BANKING
Job Type: Full-time Employee
Primary Location: Egypt-Cairo-MOBTADAYAN
Job: Front Liner
Organization: RETAIL BANKING
Job Type: Full-time Employee
To Apply : https://bit.ly/3p5kubc
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