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cib jobs 2020

cib jobs 2020

 1-telesales agent jobs - cib jobs 2020 


TELESALES AGENT - PART TIME (OUTSOURCE) 

Description 

JOB PURPOSE

To search for new business opportunities in local market to deliver 

sales, through making outbound calls/ (visits when needed) to 

describe bank’s products, explain the benefits of these products, in 

relevance to customer’s needs, and to answer customer’s questions to

increase revenues and meet set targets. 

Description

Sales Activities:


1. Present financial products to clients using the authorized 

techniques in order to meet customer’s needs and preserve CIB’s 

market share.

2. Initiate efficiently and professionally new customer accounts to 

increase revenues. 

3. Ensure the delivery of all the required documents in a timely 

manner to maintain accurate records in alignment with work policies

and procedures. 

4. Prepare sales reports to advise Telesales supervisor stating sales 

progress in order to support further decision making.

5. Attend regular meetings with Telesales Supervisor to review 

weekly/ daily/ monthly sales activities, progress on goals, and status 

of prospective customers.

6. Complies with all relevant CBE regulations, banking law, AML 

regulations and internal CIB policies and code of conduct in order to 

maintain CIB’s sound legal position and mitigate any potential risks. 

Day to Day Management 

7. Follows day to day operations related to own jobs in the Sales 

Channels Department to ensure continuity of work. 

Polices, Processes and Procedure

8. Follows all the relevant department policies, processes and 

standard operating procedures and instructions so that work is 

carried out in a controlled and consistent manner." 

Qualifications 

Qualifications & Experience:


• Bachelor degree of commerce, business administration or related 

fields 

• (0-2) years of retail sales experience 

Skills:

• Energetic and enthusiastic. 

• Good command of English & Arabic languages

• Basic computer skills. 

• Basic selling, communication, and negotiation skills.

• Service Oriented"


Primary Location: Egypt-Cairo-MOBTADAYAN

Job: Front Liner

Organisation: RETAIL BANKING

Shift: Evening Job

Job Type: Part-time Outsource

Travel: No



cib jobs 2020
cib jobs 2020


2- TELLER - cib jobs 2020 

Description
 
Job PURPOSE:

To perform the operational functions related to cash area including 

cash/non-cash transactions and provides a superior service level to 

all customers.

KEY ACCOUNT ABILITIES

Operational Functions

• Perform all the ATM functions including preparing daily proof 

sheet , handling captured cards , filling along with the replenishment 

of  onsite ATM machines and reports any malfunctions for repairs 

and maintenance.

• Introduce alternative channels to customers to reduce traffic in 

branches according to bank SOP’s. 

• Process all the cash counter transactions accurately in accordance 

with the set objectives.

• Manage the branch daily cash needs with Head Teller for better 

coordination of cash shipments between the branch and central 

vault.  

• Investigate thoroughly any differences in balancing and 

reconciliation of cash and other security items by following the 

standard process of checking / scrutiny / investigation as outlined in 

Branch standard operating procedure manual.

• Cross sell products based on customer potential and needs without 

affecting their primary work and service standards contributing in the

achievement of the branches KPIs.

• Adhere to the bank standards related to the average waiting & 

serving time in addition to the productivity reports.

• Maintain zero cash shortages and excesses at counter to ensure 

maximum control on cash balance.

• Maintain accurate checking on all end of day reports and rectifying 

of highlighted discrepancies to ensure all controls and procedures are

adhered to.

• Check counterfeit currencies, checks and identities.

Reporting

• Handle customer requests efficiently and raise any problems to the

Head Teller/Operation Supervisor in order to meet customer 

satisfaction & to reach customer delight

• Be attentive to any possible frauds and risks and provide customer 

feedback to direct supervision.

• Deviations and exceptions reporting in branch monthly exception 

report in a timely manner

Policies, Processes and Procedures

• Follows all relevant department policies, processes, standard 

operating procedures and instructions so that work is carried out in a 

controlled and consistent manner. 

• Maintain regular consistent and professional attendance, 

punctuality, personal appearance, and adherence to relevant health & 

safety procedures

• Adhere to the bank clean desk policy

Day- to-day operations

• Follows the day-to-day operations related to own jobs in the  

concerned department to ensure continuity of work

Compliance:

• Complies with all relevant CBE regulations, banking laws, AML 

regulations and internal CIB policies and code of conduct in order to 

maintain CIB’s sound legal position and mitigate any potential 

risks."


Qualifications:

• Bachelor’s degree of commerce, business administration, 

accounting or  its equivalent.

•  (0-2) Years of experience

Skills

• Good command of English and Arabic languages

• Communication Skills

• Problem Solving Skills

• Service Oriented

• Process Oriented

• Adept in using basic software such as office, internet and e-mail


Primary Location: Egypt-Giza-GIZA BRANCH

Work Locations: GIZA BRANCH    

Job: Back Office

Organization: RETAIL BANKING

Shift: Day Job

Job Type: Full-time Employee

 



3-PAYROLL PERSONAL BANKER - cib jobs 2020 


Description

Job PURPOSE

To finalize and complete the needed documents and open the payroll 

customers’ accounts in addition to offering and x-selling other 

bank’s products in alignment with the bank’s policies and procedures

KEY ACCOUNTABILITIES

Process Implementation

1. Obtain the needed documents from the companies employees and 

open the payroll accounts in a timely manner to maintain accurate 

records in alignment with work policies and procedures.

2. Present and cross sell the bank’s products (Cards/Loans) to the 

new companies’ customers and maximize the penetration of the 

current payroll customers

3. Attend regular meetings to review weekly/ daily/ monthly sales 

activities, progress on goals, and status of prospective customers.

4. Develops and maintains strong working relationships with 

companies and employees to ensure their continued satisfaction with 

the products and banking services offered and market new products 

and services.

5. Solve problems/complaints from customers and maintain strong 

relations with the segment customers.

Policies, Processes and Procedures

6. Follows all relevant department policies, processes, standard 

operating procedures and instructions so that work is carried out in a 

controlled and consistent manner.

Day- to-day operations

7. Follows the day-to-day operations related to own jobs in the 

Payroll Acquisition Channels department to ensure continuity of 

work

Compliance

8. Complies with all relevant CBE regulations, banking laws, AML 

regulations and internal CIB policies and code of conduct in order to 

maintain CIB’s sound legal position and mitigate any potential risks.

Qualifications

Qualifications and experience

• Bachelor’s degree of Commerce, Business Administration, 

Accounting or its equivalent.

• 0 - 1 years of relevant experience.

Skills and Knowledge

• Good command of English and Arabic languages.

• Basic selling skills.

• Knowledgeable of banking products and services and a good 

motivator for enhanced performance.

• Leadership skills, strong communication skills, strong 

interpersonal relations skills, strong marketing and sales capabilities"

Primary Location: Egypt-Cairo-MOBTADAYAN

Job: Front Liner

Organization: RETAIL BANKING

Job Type: Full-time Employee

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