القائمة الرئيسية

الصفحات

 Customer Care Executive
Akam Developments 


Customer Care Executive  Akam Developments

 Customer Care Executive

Akam Developments 


Responsibilities

Confer with clients by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints

Check to ensure that appropriate changes were made to resolve clients' problems

Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken

Resolve clients' service or billing complaints by performing activities such as exchanging, refunding money, or adjusting payment plans

Refer unresolved customer grievances to designated departments for further investigation

Determine charges for services requested, collect deposits or payments, or arrange for payments

Contact clients to respond to inquiries or to notify them of claim investigation results or any planned adjustments

Prepare documentation for contracts, transactions, or regulatory compliance

Maintain financial or account records

Provide notifications to clients

Coordinate operational activities


Qualifications


Bachelor's degree in Management or Business Administration

2-3 years of experience in Customer Care

Previous experience in real estate industry is preferable

Strong communication skills

Proficiency with Microsoft Office

To Apply : https://bit.ly/32RPuT5





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