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Al-Futtaim jobs


Al-Futtaim jobs
Al-Futtaim jobs

Al-Futtaim jobs



National Customer Service Assistant-Back 

Office


About Al-Futtaim Private Company LLC

No two days are the same at Al-Futtaim,no matter

 what role you have. Our work is driven by the

 desire to make a difference and to have a

 meaningful impact with the goal of enriching

 everyday lives . Take our engaging and supportive

 work environment and couple it with a company

 culture that recognises and rewards quality

performance, and what do you get? The chance to

push the limits every single day.

As a humble family business that started on the 

banks of the Dubai Creek in the 1930s, Al-Futtaim

 has expanded to a presence in 31 countries, a 

portfolio of over 200 companies, and 42,000 

employees. You’ll find us in industries ranging 

from automotive and retail, to finance and real 

estate, and connecting people with international 

names like Lexus, Ikea, Robinsons, and Adidas

Our team is proudly multicultural and 

multinational because that kind of diverse 

representation gives us the global mindset to grow 

and impact the people, markets, and trends around

 us.

About Al-Futtaim IKEA

GROWING TOGETHER...

 We are a values-driven company with a passion

 for life at home. Our vision is to create a better 

everyday life for the many people.

Al-Futtaim IKEA holds the franchise rights for 

IKEA in Egypt, Oman, Qatar and the United Arab 

Emirates.

Job Purpose

Ensures all Back Office services and processes 

support the Home Delivery function for consistent

service.

Key Accountabilities

Receives and inspects all incoming goods from 

HD front desk and reconciles with home delivery 

documents as per the company policy, system and

procedure

Ensures to log each home delivery documents 

before goods are pushed to the loading bay

Receives after sale goods from the home delivery 

team.

Post, file and reconciles all completed home 

delivery documents.

Prepares and follow up the home delivery teams 

schedules.

Prepares and submit department KPI’s reports

Ensures to follow up advance payment from 

Admin office.

Prepares and submit staff monthly payroll report 

to HR Connect as per the company payroll 

procedures

Budget awareness

Process customers after sale job as per the

 company system and procedures

Ensures all customers’ queries are attended to in 

a professional manner

Provide excellent customer service at all times


Qualifications

Minimum Qualifications and Knowledge:

High School


Minimum Experience

2 years in a similar role

A few more things for you

Interest? Then please join us for a rewarding 

career journey!

We are here to provide excellent service but 

a little help from you can ensure a five-star 

candidate experience from start to finish.

Before you click, “apply”: Please read the job 

description carefully to ensure you can 

confidently demonstrate why this opportunity is 

right for you and take the time to put together a 

well-crafted and personalized CV to further boost 

your visibility. Our global Talent Acquisition 

team members are all assigned to specific 

businesses to ensure that we make the best 

matches between talent and opportunities. 

We not only consider the requisite compatibility 

of skills and behaviours, but also how candidates 

align with our Values of Respect, Integrity, 

Collaboration, and Excellence.

As part of our candidate experience promise, we 

also want to make ourselves available to you 

throughout the application process. We make 

every effort to review and respond to every 

application.

Apply now :  https://bit.ly/2ERgLvZ
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