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Call Center Manager for KUWAIT Office

Call Center Manager for KUWAIT Office

Call Center Manager for KUWAIT Office
Call Center Manager for KUWAIT Office

Call Center Manager for KUWAIT Office

Safa International Travel & Tourism currently hiring for KUWAIT Office Call Center Manager with 

the following qualifications:

- Improving staff skills especially Tours sales skills.

- preparing & organizing package requests received from staff.

- Preparing daily reports for Tours Sales & Staff performance.

- Keeps Call Center Staff Updated With Last Tours Offers & Ensure Well Training Sessions  Are 

Applies.

- Ensures & Improving the ways of communication between Call Center & Tours Operation 

Department.

- Checking all prepared offers before publishing through social media networks.

- Checking & reviewing tours requests procedures with Tours Operations dept. 

(Confirmation, Reconfirmation, Cancellation).

- Preparing action plans to increase the revenue on Tours Sales.

- Coordinating with contracting team for holding presentation sessions with sales managers from our 

direct contract hotels.

- Follow Up with Customers to Ensure Highest Levels Of Customer Satisfaction Is Achieved.

- Preparing Reports for Top Destination Requested by Company Customers.

If u interested kindly send your updated cv to hr.eg@safa-travel.com

وظائف خارج مصر :  http://bit.ly/2UNJFzi

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