Relationship Manager - Corporate Banking

Relationship Manager - Corporate Banking

Relationship Manager - Corporate Banking 

Relationship Manager - Corporate Banking

Description

 

Role Purpose:

The job holder is responsible for assisting the Division Head in managing a portfolio of relationships

with diverse business nature, varying financial services needs and credit risks.

the job holder must have good knowledge in business operations and banking services. He/she must 

have adequate social & communication skills to speak and work with business owners and 

CFOs/financial managers. 

Cross-selling & cross border servicing requirements are expected. 

The SRM must maintain a thorough understanding in customer’s business requirements and HSBC 

Group’s international capabilities.

Driving new business and generating growth of an assigned portfolio of large and mid-size 

corporates and working closely with Division Head in implementing account plans and new 

strategies.

Attracting & Starting new to HSBC relationships with quality businesses and developing a deep 

understanding of the needs of both prospects & existing customers as well as identify incrementally

sales opportunities.

Managing all aspects, including the inherent credit and operational risks, of a portfolio of Corporate 

customer relationships to grow and maximize revenue, and increase wallet share and improve ROE

Improve the quality of the portfolio through regular monitoring of the relationship and assessment of 

the risks.

Development and execution of relationship strategy, calling plan and HSBC Bank Egypt S.A.E. 

(HBEG) sales/product goals based on clients' needs and opportunities.

Proactively drive forward product solutions on the basis of the client's new business needs and 

requirements.

Assist in coaching, developing and mentoring ARMs as well as a support team to exceed service and 

sales targets, enhancing revenue and delivering a first class service to clients. 

Managing targets, driving improvements, and importantly controlling risk management and 

adherence to policies and regulatory requirements.

Prepare & supervise all management reports relating to credit approvals, excesses, extensions and 

other housekeeping tasks.

1. Impact on the Business 

Maximize revenue and customer value from a portfolio of relationships and contribute directly to 

department target, both stipulated in Strategic Plan and AOP, in profit growth, credit quality, etc

Optimize  and grow the current  and potential future value of a portfolio of high-value commercial 

customers.

2. Customers / Stakeholders 

Maximize cross-selling in a wide range of products including treasury, capital markets, personal, 

insurance, investments, private banking, etc. 

Deliver an excellent customer experience.

  3. Leadership & Teamwork 

Coach and develop staff and ensure high level of service and sales standards is maintained

 

4. Operational Effectiveness & Control

Continually reassess the operational risks associated with the role and inherent in the business, taking

an account of changing economic or market conditions, legal and regulatory requirements, operating 

procedures and practices, management restructurings, and the impact of new technology.

In conjunction with the Compliance department, to implement the Group Compliance Policy by 

containing compliance risk in conjunction with the relevant compliance department. The term 

‘compliance’ embraces all relevant financial services laws, rules and codes with which the business

has to comply.

To be alert to operational risks and losses during the execution of their day to day responsibilities. 

Should an employee become aware of emerging or inadequately controlled operational risk or 

identify an operational risk loss, they must report this to their line manager, ensuring that it is 

reported to their local Operational Risk Co-coordinator.

To adhere to and be able to demonstrate adherence to internal controls .

Qualifications

 

Strong knowledge of Commercial Banking credit assessment and business development

Strong knowledge of the Bank’s structures, products, and services. 

Understanding of risk management and credit mitigates and strong credit knowledge.

Broad understanding of the competitive, legal and regulatory landscape, with a detailed

knowledge of competitor propositions/ activity 

Knowledge and understanding of the changing economic, social and governmental environment and 

industries/sectors. 

Strong knowledge of the full range of Transactional / Corporate Banking products, including:

Treasury, Cash Management, Trade Finance, Deposits and Money Market facilities.

Decent Background knowledge of structured banking transactions, IPOs, leveraged finance,

syndicated loans, private placements, bonds and securitizations and global capital markets.

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