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Client Service Executive


Client Service Executive


Client Service Executive
Client Service Executive



Client Service Executive


Location: Cairo, EG

Company: Nielsen

Nielsen N.V. (NYSE: NLSN) is a global performance management the company that provides a 

comprehensive understanding of what consumers Watch and Buy. Nielsen’s Watch segment provides 

media and advertising clients with Total Audience measurement services across all devices where 

content — video, audio, and text — is consumed. The Buy segment offers consumer packaged goods

manufacturers and retailers the industry’s only global view of retail performance measurement.

By integrating information from its Watch and Buy segments and other data sources, Nielsen 

provides its clients with both world-class measurements as well as for analytics that help improve

performance. 

Nielsen, an S&P 500 company, has operations in over 100 countries that cover more than 90 percent 

of the world’s population. For more information, visit www.nielsen.com

Retail Measurement Services is a syndicated service to track the movement of consumer goods from 

manufacturer to the consumer through the retail trade, in which clients would be able to track sales,

distribution and marketing factors for markets and brands over time.

Job Summary:

• Ensure prompt delivery of service to the responsible clients in order to achieve the set financial 

objectives and other operational performance indicators.

• Drive client satisfaction by providing insights and actionable recommendations during 

presentations or business reviews and also by providing value-added analyses and response to special

requests.

• Work with the team from the stage of client briefing to the final stage of report writing and 

presentation of results.

• Engage with clients on a day to day queries and educate them on Retail Measurement Services 

product.

• Build and maintain ongoing relationships with the identified key persons within the client 

organization.

• Undertake sales activities independently or in conjunction with senior staff in terms of preparation 

and delivery of proposals and credentials to meet the team business objective.

• Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with 

senior management.

• To constantly Identify and recommend enhanced and new services that answer clients' business 

needs.

• Stay up to date with Nielsen products, services, and applications.

• Use and expand market knowledge.

• Develop effective working relationships within the team, other functions, and clients.

Education qualification / Work experience:

• BA / BS required

• 1+ years experience in FMCG / Market Research (Quantitative) / Retail industry

Client Service Executive

Skills:


• To be able to read short and long term trends and able to translate it in actionable insights.

• Working knowledge of statistics.

• Working knowledge of research techniques and methodologies.

• Strong client focus and pro-activeness.

• Very good influencing, persuading and project management skills.

• Effective writing and excellent presentation skills.

• Good organizational skills.

We are offering you a diverse work environment and ongoing career growth and skill development. 

You will have the opportunity to work with our portfolio of global clients and take part in the 

Learning.

Achievement Academy. 

The advantages of your new position will be a global exposure and engagement in international 

projects. It is an ideal position for young and ambitious people to enter the labor market.








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