Customer experience agents

Responsibilities:

- Handling Inbound Calls.

- Handling Outbound Calls (Appointments, Orders, Demand and Dress Supply Leads, Cash out

Sheet, Individual Cases).

- Meeting Customers face to face.

- Managing tasks (Appointments, Orders, Demand and Dress Supply Leads).

Job Requirements:

- Problem Solver – must be a quick thinker and decision maker in a fast paced environment; make

sound timely decisions that lead to results.

- Communicator – must be an excellent communicator, able to listen well and understand the needs

of our customer and the business.

Express ideas clearly and directly; persuasively communicate to produce positive results.

- Strong Integrity – honest and ethical in all interactions in and outside

of the learning environment; uphold company values and policies; maintain the integrity of the

content and delivery.

- Dedicated – committed to providing a Cinderella Experience during every customer interaction.

- Empathetic – able to see situations from the customer’s perspective and provide the best solutions

that are aligned with La Reina Gowns core values.

Location: New Cairo.

Rotational shift Max. 8 PM.

Rotational 2 days off.

Send your CV with title to :

Hi@lareinagowns.com

Customer Service Jobs : http://bit.ly/2ODB3I9

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