Mercedes-Benz

Mercedes-Benz (NATCO) is hiring Service Receptionist:

About the Job

• Receive customer requests, direct customers to the required

colleagues and offer alternative, substitute services (for customers without appointments).

• Receive and document customer data.

• Checking, updating and, where necessary, creating new customer

• Check for pending service measures and unfinished work for chance

customers.

• Checking and documenting data privacy statements from the

customer and advising or explaining all necessary information on the data privacy statement.

• Actively offering active reception with explanation of the benefits.

• Checking the capacities of the Certified Service Advisors and

assigning them any customers that arrive without appointments. Walk

the customer over or direct him to the waiting area.

Job Requirements :

- 0 – 2 years experience in a customer support related function,

preferably in the automotive industry.

- Good PC knowledge.

- Excellent communication and telephone manners.

- Highly organized and presentable.

Location :

Kattameya.

Gender: Females.

Kindly send your CV with job title in the subject on :

Yalla Nshghl B3d