القائمة الرئيسية

الصفحات

customer service

customer service
customer service

customer service

Customer Care Agent - 000000199980  ( Vodafone Egypt. )

Act as a front-line interface with customers of Vodafone Egypt.

Role involves responding to customers over the phone and resolving their inquiries.

Own and manage the client relationship: resolving calls efficiently and effectively.

Ensure service level agreements are met and maintained. 

Work as part of a team to ensure offering world-class Customer Service at all times.

Communicate positively with all involved parties in order to facilitate customer's reception of the expected distinguished service.

Use the job tools (telephone and computer) effectively.

Accuracy in handling all assigned tasks.

Maintain professional work relationships with colleagues, supervisor and manager.

V.Good or Good English.

customer service

Flexible with shift basis 

(9 hours rotational shifts 5 days a week and 2 days off).

Fresh graduate or experienced.

Good Communication and Handling Skills.

Medical and Social insurance are allowed.

Job Type : Full-time

Employment Type : Permanent

Closing Date : Ongoing


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